You can create a MyChart account in one of two ways:
The following video is a step by step tutorial for patients whose Memorial provider gave them a MyChart activation code via email or printed in the after-visit summary documents.
Click here to activate your new account
If you don’t have an activation code, we’ll need to collect some additional information to confirm your identity. You can do this online through one of two secure services:
Memorial has partnered with CLEAR to make identity verification simple and fast. To use this service, you’ll need:
If you’re unable to verify your identity with CLEAR, you can still create a MyChart account by answering a few personalized security questions generated by Experian, a trusted third-party identity verification service. Memorial staff cannot access or view this information.
This video will walk you through the process of signing up for a new MyChart account using Experian Identity Verification, even if you are not a current Memorial patient.
Verify Your Identity with Experian
We encourage you to watch the video before attempting to sign-up. In it, we address common issues and questions encountered during the request process.