Help - Enabling JavaScript

How to Enable JavaScript in Your Web Browser

You must enable JavaScript in your Web browser to use MyChart. Follow these simple steps to enable JavaScript for the following Web browsers. Once you have enabled JavaScript, refresh the page you were attempting to view.

Microsoft Internet Explorer 8 and above:

  1. Click the Windows Start button, then Control Panel.
  2. If the Control Panel is in Category View, click the Network and Internet category. If the Control Panel is in Icon View, you may skip to the next step.
  3. Click Internet Options.
  4. On the Security tab, select Internet in the Select a zone to view or change security settings section.
  5. Click Custom level.
  6. Scroll down to the Scripting section.
  7. Under Active scripting, select the Enable option.
  8. Click OK.
  9. Click Yes to confirm that you want to change the settings for this zone.
  10. Click OK.

Mozilla Firefox 24.x and above (PC):

  1. Please ensure that your copy of Firefox is up to date.
  2. Click the Firefox drop-down menu or, if using the Menu Bar, continue to Step 2.
  3. Expand the Help menu and then select About Firefox within it.
  4. Firefox should now automatically check for updates and prompt you to restart it when finished.
  5. Once Firefox restarts, JavaScript should be enabled.

Mozilla Firefox 24.x and above (Mac):

  1. In the Firefox Menu, select About Firefox.
  2. Firefox should now automatically check for updates and prompt you to restart it when finished.
  3. Once Firefox restarts, JavaScript should be enabled.

Google Chrome 29.x and above(PC and Mac):

  1. Click the menu icon (Customize and control Google Chrome) in the upper right and then select Settings (PC) or Preferences (Mac).
  2. Click Show advanced settings....
  3. In the Privacy section, click the Content settings... button.
  4. In the JavaScript section in the Content Settings window, select the Allow all sites to run JavaScript (recommended) option.
  5. Close the Options tab.

Safari 5.x (Mac):

  1. Select Safari > Preferences.
  2. On the Security tab, select the Enable JavaScript checkbox in the Web content section.
  3. Close the Preferences window.

How to enable JavaScript for Web browsers not listed above:

  1. You can get help from the Help menu in your Web browser.

Questions? Contact us.